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In late March, Garmin launched a new subscription service to bring more features to the Garmin Connect app. Creatively dubbed Garmin Connect Plus, the new service added a few upgraded tools while asking users to sign on for a $6.99 monthly fee. I briefly checked it out and wrote up a Garmin Connect Plus hands-on describing what readers could expect to find. The negative response to that article sent me down a rabbit hole, digging into the public reception of the new experience so far. The TLDR? It’s not great.
Garmin has long been a beloved platform for serious athletes, but a quick Reddit search will show you a lot of unhappy Garmin customers. Despite the growing trend of subscription-based fitness tracking experiences, many users were fairly surprised by the introduction of Garmin Connect Plus. Some have given the free trial a whirl and found the paid experience underwhelming. Others have been merely disgusted by the announcement in general, citing the high cost of Garmin devices as a contentious point. Given that some of Garmin’s watches run nearly $1000, many shoppers understandably feel the company’s greed in asking for more is appalling. There’s even a call to boycott the service with significant and growing support.
Garmin has long been a beloved platform for serious athletes, but a quick Reddit search will show you a lot of unhappy Garmin customers. Despite the growing trend of subscription-based fitness tracking experiences, many users were fairly surprised by the introduction of Garmin Connect Plus. Some have given the free trial a whirl and found the paid experience underwhelming. Others have been merely disgusted by the announcement in general, citing the high cost of Garmin devices as a contentious point. Given that some of Garmin’s watches run nearly $1000, many shoppers understandably feel the company’s greed in asking for more is appalling. There’s even a call to boycott the service with significant and growing support.
