News Microsoft kills off Skype credits and phone numbers in favor of subscriptions

[News]

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Microsoft has quietly ended the sale of new credits and phone number features for Skype this week. Skype Credit and Skype Number are both being discontinued in favor of Microsoft pushing subscriptions instead.

Skype Credit was a pay-as-you-go plan for making calls both locally and internationally, and Skype Number allowed you to have a phone number that people could call and get through to your Skype account. Both have existed in Skype for years, making it a popular choice for calling landlines and mobile phones over the internet.

“New sales of Skype numbers and Skype credit have stopped, but customers can still use existing Skype numbers and credits,” says Amit Fulay, vice president of Microsoft Teams and Skype, in a statement to The Verge. “Users can also purchase new outbound PSTN calling services through monthly Skype subscriptions or use Skype’s free VoIP services for voice or video calls.”

While existing Skype phone numbers will continue to work for now, it seems inevitable that Microsoft will eventually force existing users into a subscription, too. Existing Skype Credit can also be used, but you can’t buy any additional top ups. Even with Microsoft’s Skype subscriptions, there’s still no direct replacement for having a phone number that people can ring to get to your Skype.

Microsoft made the surprise decision to remove ads from Skype earlier this year, alongside new features like AI image creation. The communications app, acquired by Microsoft in 2011, has struggled to remain relevant in recent years up against WhatsApp, Zoom, FaceTime, and other video calling apps. Microsoft has also turned its attention more to Teams in recent years, especially after launching a personal version of Teams in 2020.