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Illustration by Alex Castro / The Verge
Uber is expanding its package delivery service, Uber Connect, to include returns. Starting today, customers can use Uber to summon a courier, who will return up to five packages to the post office or FedEx or UPS stores.
The packages need to be resealed and include all the necessary prepaid postage to be returned by Uber. Customers can track a package’s return in real time and will receive a photo confirmation of the receipt once the return has been completed. Uber charges a flat fee of $5 or $3 for Uber One subscribers.
Online shopping has grown into a juggernaut, and with it, package returns have become their own booming business. People will often buy several different versions of the same item and then return the...
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