Обзор Why are Google Voice messages failing to go through and causing ‘acceptable use’ errors?

[Обзор]

• Going back about a week now, Google Voice users have been experiencing message delivery errors.
• The errors pop up seemingly at random and point users to Voice’s acceptable use policy.
• One theory suggests they could be tied to industry-wide changes to how texts from non-mobile numbers are handled.

Is Google Voice ever going to catch a break? Google acquired the telephony service all the way back in 2007 when it was still going by GrandCentral, and while we’ve known it under the Voice name for the past 15 years now, it’s increasingly felt like progress was slowly leaving the service behind. New features are an all-too-rare addition, and even iPhones are now able to communicate over RCS while Voice still can’t. Now, almost to add insult to injury, Google Voice users are having their messages blocked and being informed they’re violating Google’s policies, seemingly at random.

Over the course of the past week or so, a growing number of Voice users have been complaining about errors they occasionally experience when attempting to send messages. In our testing we were able to verify this through Voice’s web interface, where after a few texts going through we’d all of a sudden find one blocked with a notice informing us, “Message not delivered. See Acceptable Use Policy.”