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For many, there's a feeling of dread associated with software updates to your favorite gadget. Updates to a beloved gadget can frequently result in outrage, from obligatory complaints around bugs to selective aversions to change from Luddites and tech enthusiasts.
In addition to those frustrations, there are times when gadget makers use software updates to manipulate product functionality and seriously upend owners' abilities to use their property as expected. We’ve all seen software updates render gadgets absolutely horrible: Printers have nearly become a four-letter word as the industry infamously issues updates that brick third-party ink and scanning capabilities. We've also seen companies update products that caused features to be behind a paywall or removed entirely. This type of behavior has contributed to some users feeling wary of software updates in fear of them diminishing the value of already-purchased hardware.
On the other hand, there are times when software updates enrich the capabilities of smart gadgets. These updates are the types of things that can help devices retain or improve their value, last longer, and become less likely to turn into e-waste.
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In addition to those frustrations, there are times when gadget makers use software updates to manipulate product functionality and seriously upend owners' abilities to use their property as expected. We’ve all seen software updates render gadgets absolutely horrible: Printers have nearly become a four-letter word as the industry infamously issues updates that brick third-party ink and scanning capabilities. We've also seen companies update products that caused features to be behind a paywall or removed entirely. This type of behavior has contributed to some users feeling wary of software updates in fear of them diminishing the value of already-purchased hardware.
On the other hand, there are times when software updates enrich the capabilities of smart gadgets. These updates are the types of things that can help devices retain or improve their value, last longer, and become less likely to turn into e-waste.
Read full article
Comments
